Payment & Payment Methods

Payment Methods

Payment method is selected in the checkout before confirming your order. When you have confirmed your order, a confirmation page will appear, an order confirmation e-mail will be sent to your e-mail address and an SMS text message notification will be sent to your mobile phone. On the confirmation page and in the order confirmation e-mail you will find your order number and all other details necessary to arrange for the payment.

We accept the following payment methods:

- PayNow payments in Singapore Dollar for amounts up to SGD 200,000.

- Bank Transfers in Singapore Dollar, US Dollar (including domestic bank transfer), Euro (including SEPA transfers), British Pound (including domestic bank transfer), Australian Dollar (including domestic bank transfer), New Zealand Dollar (including domestic bank transfer), Swedish Krona or Japanese Yen.

- Cheque payments in Singapore Dollar and US Dollar. Please note that the cheque must be issued by a Singaporean bank, and is subject to clearance before the delivery can be initiated.

- Cash payments in Singapore Dollar, US Dollar, Euro, British Pound, Australian Dollar, New Zealand Dollar, Swedish Krona or Japanese Yen.

- NETS payments in Singapore Dollar.

- Credit/Debit Card Payment Online in Singapore Dollar (Mastercard, VISA, JCB and UnionPay) or US Dollar (Mastercard and VISA) and Credit/Debit Card - Shop (Settlement in shop) in Singapore Dollar (Mastercard, VISA or UnionPay). 

- Cryptocurrency payments in Bitcoin, Bitcoin Cash, Ethereum or Litecoin

Timeframe for Sending Your Payment

You must initiate your payment no later than the next business day after which you place an order. If you e.g. place your order on a Monday, you must therefore initiate the payment no later than the Tuesday (the next business day). For cash payments, NETS payments, Credit/Debit card shop payments and cheque handovers, this means that you must proceed to our shop at 45 New Bridge Road to make payment no later than the business day after placing your order. For online Credit/Debit card payments, you must make payment within 24 hours. For Cryptocurrency payments in Bitcoin, Bitcoin Cash, Ethereum or Litecoin, you must initiate the payment no later than 20 minutes after placing your order.

After sending a bank transfer, it may take up to three banking days for BullionStar to receive your payment depending on whether it is a domestic or international payment. However, this causes no problem since BullionStar allows several days for the receipt of the transfer.

PayNow Payments

For PayNow payments, the QR code and the Unique Entity Number - UEN will be visible on the order confirmation page and in the order confirmation e-mail. Maximum amount: SGD 200,000. Our UEN is 201217896Z. The transferred funds are received by us immediately and there is no transfer costs. 

Bank Transfer

For bank transfers, you need to instruct your bank to send the payment no later than the banking day after which you have placed the order. Please note that all bank charges are fully borne by the remitter.

If you are sending funds from an account using SGD, USD, EUR, GBP, AUD, NZD, SEK or JPY as currency, please send to BullionStar's respective account for that currency. If you are sending funds from an account in another currency, make sure to send the exact funds in the selected currency and to pay all bank fees.

You will be updated with an order status e-mail within one business day of BullionStar receiving the payment.  

Singapore Dollar Account - OCBC

Account Name: BullionStar Pte Ltd
Account Number: 712056415001

BIC/SWIFT/National Bank ID (if applicable): OCBCSGSG
Bank Code (if applicable): 7339
Branch Code (if applicable): 712
Bank Name and Address (if applicable): OCBC, 65 Chulia Street, OCBC Centre, Singapore 049513

Reference: Write your order number as reference

Singapore Dollar Account - DBS Bank

Account Name: BullionStar Pte Ltd
Account Number: 0039254458

BIC/SWIFT/National Bank ID (if applicable): DBSSSGSG
Bank Code (if applicable): 7171
Branch Code (if applicable): 003
Bank Name and Address (if applicable): DBS Bank, 12 Marina Boulevard, Singapore 018982

Reference: Write your order number as reference

Singapore Dollar Account - United Overseas Bank

Account Name: BullionStar Pte Ltd
Account Number: 4503065341

BIC/SWIFT/National Bank ID (if applicable): UOVBSGSG
Bank Code (if applicable): 7375
Branch Code (if applicable): 001
Bank Name and Address (if applicable): UOB Main Branch, 80 Raffles Place, Singapore 048624

Reference: Write your order number as reference

Wire/ACH Funds to BullionStar’s Citibank Account in the U.S. (U.S. Dollars)

Account Name: BullionStar Pte Ltd
Account Number: 77722200803311147

ABA Routing Number: 031100209
BIC/SWIFT/National Bank ID (if applicable): CITIUS33
CHIPS UID (if applicable): 239822
Bank Name and Address (if applicable): Citibank, 111 Wall Street, New York, NY 10005, USA

Reference: Write your order number as reference

Bank Transfer to BullionStar's OCBC Account in Singapore (U.S. Dollars)

Account Name: BullionStar Pte Ltd
Account Number: 503356719301

BIC/SWIFT/National Bank ID (if applicable): OCBCSGSG
Bank Code (if applicable): 7339
Branch Code (if applicable): 503
Bank Name and Address (if applicable): OCBC, 65 Chulia Street, OCBC Centre, Singapore 049513

Reference: Write your order number as reference

Bank Transfer to BullionStar's DBS Account in Singapore (U.S. Dollars)

Account Name: BullionStar Pte Ltd
Account Number: 0003018818013

BIC/SWIFT/National Bank ID (if applicable): DBSSSGSG
Bank Code (if applicable): 7171
Branch Code (if applicable): 003
Bank Name and Address (if applicable): DBS Bank, 12 Marina Boulevard, Singapore 018982

Correspondent Bank (if applicable): JPMorgan Chase Bank
Correspondent Bank SWIFT (if applicable): CHASUS33
Correspondent Bank ABA No. (if applicable): 021000021
Correspondent Bank CHIPS ID (if applicable): 0002
Correspondent Bank Account No. (if applicable): 0011745957
Correspondent Bank Account Name (if applicable): DBS Bank Ltd, Singapore

Reference: Write your order number as reference

Bank Transfer to BullionStar's UOB Account in Singapore (U.S. Dollars)

Account Name: BullionStar Pte Ltd
Account Number: 4509032844

BIC/SWIFT/National Bank ID (if applicable): UOVBSGSG
Bank Code (if applicable): 7375
Branch Code (if applicable): 001
Bank Name and Address (if applicable): UOB Main Branch, 80 Raffles Place, Singapore 048624

Reference: Write your order number as reference

EUR Bank Transfer within EU - EU SEPA Transfer - Citibank

Account Name: BullionStar Pte Ltd
IBAN Account Number: NL48CITI7002830477

BIC/SWIFT/National Bank ID (if applicable): CITINL2X
Bank Name and Address (if applicable): Citibank International plc, Schiphol Boulevard 257, 1118 BH Schiphol, Netherlands

Reference: Write your order number as reference

Euro Account - DBS Bank

Account Name: BullionStar Pte Ltd
Account Number: 0003018818023

BIC/SWIFT/National Bank ID (if applicable): DBSSSGSG
Bank Code (if applicable): 7171
Branch Code (if applicable): 003
Bank Name and Address (if applicable): DBS Bank, 12 Marina Boulevard, Singapore 018982

Reference: Write your order number as reference

Euro Account - United Overseas Bank

Account Name: BullionStar Pte Ltd
Account Number: 4519091237

BIC/SWIFT/National Bank ID (if applicable): UOVBSGSG
Bank Code (if applicable): 7375
Branch Code (if applicable): 001
Bank Name and Address (if applicable): UOB Main Branch, 80 Raffles Place, Singapore 048624

Reference: Write your order number as reference

Domestic British Pound Account for Transfer within the United Kingdom - World First UK Ltd

Account Name: BullionStar Pte Ltd
IBAN Account Number: GB25WFST23682441786617

Non-IBAN Account Number (if applicable): 41786617
BIC/SWIFT/National Bank ID (if applicable): WFSTGB2L
Sort Code (if applicable): 23-68-24
Bank Name and Address (if applicable): World First UK Ltd, Millbank Tower, 21-24 Millbank, London SW1P 4QP, United Kingdom

Reference: Write your order number as reference

British Pound Account - DBS

Account Name: BullionStar Pte Ltd
Account Number: 0072002422018

BIC/SWIFT/National Bank ID (if applicable): DBSSSGSG
Bank Code (if applicable): 7171
Branch Code (if applicable): 003
Bank Name and Address (if applicable): DBS Bank, 12 Marina Boulevard, Singapore 018982

Reference: Write your order number as reference

Domestic Bank Transfer to AUD Account within Australia - Citibank

Account Name: BullionStar Pte Ltd
BSB Number: 248030
Account Number: 10013997

BIC/SWIFT/National Bank ID (if applicable): CITIAU2X
Bank Name and Address (if applicable): Citibank, Level 25, 2 Park Street, Sydney, NSW 2000, Australia

Reference: Write your order number as reference

Domestic New Zealand Dollar Account within New Zealand - Citibank

Account Name: BullionStar Pte Ltd
Account Number: 31-2825-0010042-96

BIC/SWIFT/National Bank ID (if applicable): CITINZ2X
Bank Name and Address (if applicable): Citibank New Zealand, Citibank Centre, 23 Customs Street East, Auckland 1010, New Zealand

Reference: Write your order number as reference

New Zealand Dollar Account - DBS Bank

Account Name: BullionStar Pte Ltd
Account Number: 0072002423010

BIC/SWIFT/National Bank ID (if applicable): DBSSSGSG
Bank Code (if applicable): 7171
Branch Code (if applicable): 003
Bank Name and Address (if applicable): DBS Bank, 12 Marina Boulevard, Singapore 018982

Reference: Write your order number as reference

Swedish Krona Account - DBS Bank

Account Name: BullionStar Pte Ltd
Account number: 0003018818033

BIC/SWIFT/National Bank ID (if applicable): DBSSSGSG
Bank Code (if applicable): 7171
Branch Code (if applicable): 003
Bank Name and Address (if applicable): DBS Bank, 12 Marina Boulevard, Singapore 018982

Reference: Write your order number as reference

Japanese Yen Account - OCBC Bank

Account Name: BullionStar Pte Ltd
Account number: 503209629201

BIC/SWIFT/National Bank ID (if applicable): OCBCSGSG
Bank Code (if applicable): 7339
Branch Code (if applicable): 503
Bank Name and Address (if applicable): OCBC, 65 Chulia Street, OCBC Centre, Singapore 049513

Reference: Write your order number as reference

Cheque Payments

For cheque payments, you have to hand over or mail the cheque no later than the next business day. Please note that only cheques issued by Singaporean banks in SGD or USD are accepted. All cheques must clear before delivery is initiated. For cheque payments, we will notify you with an e-mail as soon as your cheque has cleared and your ordered items are available for delivery. Cheques must be handed over or mailed to: BullionStar Pte Ltd, 45 New Bridge Road, Singapore 059398. 

Cash Payments

For cash payments, you may place your order in advance online. However, you must visit our shop to make payment no later than the next business day after which you have placed the order unless a BullionStar representative instructs otherwise.

NETS Payments

For NETS payments, you may place your order in advance online. However, you must visit our shop to make payment no later than the next business day after which you have placed the order. The product price is 1% higher with NETS payments. Although we don't set a maximum amount payable with NETS, please note that most banks set a default payment limit of SGD 2000 for NETS cardholders. Enquire with your bank to check or raise your limit. 

Credit/Debit Card Payment Online 

For online credit/debit card payments in SGD and USD, you must make payment within 24 hours of placing your order. The product price is 4% higher for online credit/debit card payments. We accept Mastercard, Visa, JCB and UnionPay for SGD and Mastercard and Visa for USD. Online credit/debit card as payment method is only suitable for smaller orders. We reserve the right to decline or change payment method for orders with credit/debit card as payment method. We only accept cards where the issuing bank utilises 3D secure payer authentication. For orders with shipping as delivery method, the order must be shipped to the address of the BullionStar account holder.  

Credit/Debit Card Payments - Shop (Settlement in shop)

For shop settlement via credit/debit card in SGD, you must visit our shop to make payment no later than the next business day after which you have placed the order. The product price is 3.3% higher with credit/debit card payments. We accept Visa, Mastercard or UnionPay for credit/debit card shop payment.

Cryptocurrencies

To pay using Bitcoin, Bitcoin Cash, Ethereum or Litecoin, select either Bitcoin, Bitcoin Cash, Ethereum or Litecoin as your currency in the currency dropdown to the upper right of your screen. 

Your chosen cryptocurrency will then automatically be selected as payment method in the checkout. When you have confirmed your order, you will receive a unique address for either Bitcoin, Bitcoin Cash, Ethereum or Litecoin on the order page and in the order confirmation e-mail to which you must then initiate your Bitcoin, Bitcoin Cash, Ethereum or Litecoin payment within 20 minutes. 

You will be updated with a payment received order status e-mail and an SMS text message automatically as soon as we have received the required number of confirmations for your cryptocurrency payment. We will thereafter process your order.

Click here to read more about cryptocurrency payments.

Orders on Products with Availability Status "Pre-Sale"

For all payment methods except online credit/debit card payments and cryptocurrencies payments, payment for all orders regardless of availability status must be sent no later than the next business day.

For online credit/debit card payments, the payment must be made within 24 hours of the order being placed.

For cryptocurrencies payments, payments must be sent within 20 minutes of the order being placed.

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